Visitors can truly be good medicine. The presence of family and friends brings comfort, encouragement, and support during healing, and we are grateful to welcome you.
General Visiting Hours:
7:00 am – 8:00 pm daily
If you need to visit outside of these hours, please speak with the patient’s nurse so we can best support both the patient and their recovery.
Please note that Monitor Bed Units may have special visiting hours and guidelines. For the most up-to-date information, check with the patient’s care team.
To help maintain a safe, comfortable, and healing environment, we kindly ask all visitors to follow these guidelines:
Quiet Time: 2:00 pm – 4:00 pm
We encourage limited interruptions so patients can rest.
Two Visitors at a Time:
A maximum of two visitors are allowed in a patient’s room at one time.
Children:
Children must be accompanied by an adult at all times.
Restrooms:
Please use public restrooms rather than patient bathrooms.
No Smoking:
Smoking is not permitted anywhere on hospital grounds.
Appropriate Attire:
Shirts and shoes are required.
Stay Home if Ill:
If you have a cold, sore throat, fever, or other contagious symptoms, please wait to visit until you are feeling well.
During Tests or Procedures:
Visitors may be asked to step out during exams or treatments.
We appreciate your cooperation in helping us provide a respectful and healing environment for all patients.
Free parking is available for all patients and visitors. You may park:
In the lot directly in front of the main entrance
In front of the South Medical Building
The Mason Jar Café is open to patients, families, visitors, and community members. Click here to learn more!
Vending Machines
Available 24 hours a day in the outpatient lobby.
Our hospital gift shop is operated by dedicated volunteers and offers thoughtful items to brighten a patient’s day. It is located in the main lobby.
Before bringing gifts, food, or beverages to a patient, please check with the nurse. Certain items — including food, fresh flowers, and live plants — may not be permitted in some rooms.
The gift shop is open Monday through Friday (hours may vary). If it is closed, please stop by the front desk to see if a volunteer is available to assist you.
Friends and family are welcome to send mail during a patient’s stay. Mail is delivered Monday through Friday and typically distributed by 11:00 am.
If mail arrives after discharge, it will be forwarded to the patient’s home.
Please address mail as follows:
Patient’s Name
Room Number
Mason District Hospital
615 N. Promenade St
Havana, IL 62644
Lost & Found is managed by our Plant Operations Department.
If you have lost or found an item during your visit, please call (309) 543-8574 for assistance.
