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FAQ

FAQ

  • Does Mason District Hospital have certain visiting hours?

    The main hospital entrance is open from 8 am to 8 pm. After 8 pm the Emergency Department doors are the main entry of the hospital.

  • Where can I park?

    Parking is available to all patients and visitors in the parking lot directly in front of the main entrance and in front of the south medical building.

  • What are visitor guidelines?
    • Please have only two visitors in the room at one time.
    • Children must be accompanied by an adult at all times.
    • Visitors should use public restrooms, not patient bathrooms.
    • Smoking is prohibited at Mason District Hospital.
    • Visitors must dress appropriately, including shirt and shoes.
    • People with colds, sore throats or any contagious diseases should not visit patients.
    • Visits should be kept short.
    • Visitors should maintain a quiet environment and avoid any unnecessary noise.
    • Visitors may be asked to leave the room during tests or examinations.
  • What should I bring with me if I am going to be a patient?

    It is best to only bring items that you use daily, such as glasses, dentures, hearing aids, robe and slippers. Please also bring a list of medications you take, identification, and insurance cards. Please leave valuables at home, such as money, jewelry and cell phones. Each room has a clock, TV and phone for your use.

  • What are inpatient mealtimes?

    Mason District Hospital’s Food and Nutrition Services is dedicated to providing you with nutritious meals.

    • Breakfast served between 6:30 am to 6:45 am
    • Lunch served between 11:30 am to 11:45 am
    • Dinner served between 4:30 pm to 4:45 pm

    At breakfast, you will receive a menu for the next day. Circle you preferences and send it back on your food tray. Occasionally, we may change your menu if your selections conflict with your physician’s diet plan. If you have any problems with food selections, please call the cafeteria at
    (309) 543-8529.

  • How do I indicate my Advanced Directive?

    An advanced directive is a document that gives your healthcare desires in advance. It is a significant statement of your intentions and should be developed only after careful consideration. This document guides your caregivers in following your wishes concerning medical treatment or non-treatment in the event you cannot make those wishes known. Advanced directives are best developed before an illness or injury occurs. For further information, call our Patient Service Coordinator at (309) 543-8594.

    Mason District Hospital offers an interpreter service for patients speaking a foreign language. For assistance please talk with your nurse regarding this service.

    For some people, pastoral guidance and prayer helps to enhance treatment and recovery. Mason District Hospital pastoral staff consists of clergy members of various faiths who are available to meet with patients upon request for spiritual counseling, guidance and prayer. Patients who are hospitalized are encouraged to invite their minister, priest, rabbi or other spiritual counselor to visit with them during their stay, or to request a visit from a hospital chaplain. If you wish to see a chaplain, please talk with your nurse or call (309) 543-8594 for assistance.

  • How do I mail something to a patient?

    Mail is delivered Monday through Friday. It is usually sorted and distributed by 10:00 am. Any mail received after you leave will be forwarded to your home. Please give the following information to anyone who may be writing you:

    Your name
    Room number
    Mason District Hospital
    P.O. Box 530
    Havana, IL 62644

  • How do I transfer care from my doctor to a Medical Associate doctor?

    Transferring care from you current doctor to a doctor at one of our Medical Clinics is easy! You may call either Havana Medical Associates Clinic at (309) 543-6600,   Mason City Medical Associates (217) 482-3400 , or Manito Medical Associates (309) 968-5311  and ask about how to transfer care. You may also download a New Patient Request form by clicking here. After you have completed the form, mail it to one of the preferred Clinics and we will contact you as soon as we can after receiving your form.

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