Welcome to Mason District Hospital. We understand that coming to the hospital can feel stressful, and our goal is to make your experience as comfortable and welcoming as possible. This page answers common questions you or your family may have during your stay.
If you need additional assistance, please contact our Medical-Surgical (Med/Surg) Department at (309) 543-8590.
Our Patient Service Coordinator, also called a Case Manager, is here to support you and your loved ones during your stay. Whether you have questions, need help solving a problem, or want guidance on discharge or insurance matters, they are ready to assist.
You can reach them at (309) 543-8594.
We recommend bringing only essential personal items, such as:
Glasses, dentures, or hearing aids
A robe and slippers
A clean change of clothes
A list of your current medications
Photo ID and insurance cards
For your safety, please leave valuables such as cash and jewelry at home. Each patient room is equipped with a clock, television, and phone for your convenience.
An Advance Directive is a legal document that outlines your healthcare wishes in the event you are unable to communicate them yourself. It helps guide your care team and loved ones when important medical decisions need to be made.
Advance Directives are best prepared before an illness or injury occurs.
If you have questions or would like guidance, you may:
Call our Patient Service Coordinator at (309) 543-8594, or
Contact your Primary Care Provider if you are established with one of our clinics.
Note: If you are not currently admitted and meet with a case manager, a temporary space on Med/Surg may be used.
Our Food & Nutrition Services team prepares meals designed to be both nourishing and enjoyable during your stay.
Inpatient Meal Schedule
Breakfast: 6:30 am
Lunch: 11:30 am
Dinner: 4:30 pm
Each morning at breakfast, you will receive a menu for the following day. Simply circle your selections and return the menu on your tray.
Please note that meal options may be adjusted based on your physician’s orders or prescribed diet.
Friends and family are welcome to send mail during your stay. Mail is delivered Monday through Friday and is typically distributed by 11:00 am.
If mail arrives after discharge, it will be forwarded to your home address.
Please share the following mailing information:
Patient’s Name
Room Number
Mason District Hospital
P.O. Box 530
Havana, IL 62644
Visitors can be an important part of the healing process. Click here to view current visitor guidelines and hours.
If you speak a language other than English, we offer interpreter services to help you communicate with your care team. Just ask your nurse—they’ll be happy to assist.
For many patients and families, spiritual support is an important part of healing. Clergy from various faith traditions are available to visit upon request. You are also welcome to invite your own spiritual leader.
To request a visit, speak with your nurse or call (309) 543-8594.
